I woke up in a horrible mood on Saturday. Usually, if I acknowledge that I’m in a bad mood, I can work through it and it eventually goes away. Not on Saturday. And I tried really hard to fill my day with wonderful things like a favorite TV show, a…
Sorry about the jerks who came before me
Did you read Seth Godin’s blog today? It reminded me of something I’ve been noticing a lot lately: service professionals’ surprise when I’m nice to them. An example: My husband and I hosted Thanksgiving this past year. It was our first time making a feast of Thanksgiving proportions, so to…
Nina B's School for People Who Don't Email Good
I just read Bustle’s How to Sound Smarter and More Professional in Emails: 9 Easy But Powerful Tips, and wanted to add some commentary. The 9 tips, plus some thoughts from me: Never say “just” – This was an eye-opener for me because I use “just” all the time. “Hey…